This week's episode features Moser's Director of Quality, Alphia Stephens, who joins us to discuss audits and auditing. Alphia leads a dynamic team that thrives on the principles of continuous process improvement and exceptional service delivery. With deep expertise in information technology and a passion for service delivery and customer satisfaction, she has strategically integrated best practices to boost efficiency and quality. The team's dedication to excellence is reflected in their impressive CMMI rating and ISO 9001 certification. Aligned with the organization's culture of excellence, Alphia and her team are committed to delivering innovative solutions that consistently exceed client expectations.