Moser Consulting

Host Angel Leon talks about the IT Helpdesk with Moser Consulting experts Jim Timberman and Chadd Wheat. Their discussion covers IT stereotypes, maintaining constant vigilance against hackers, and good ways to avoid security breaches, such as trusting absolutely nothing you see, hear, or read...

Chadd has been with Moser Consulting for 10 years. He's currently a Principal Consultant with a background in Infrastructure Services Enterprise Monitoring and Team Leadership. 

He was recently promoted to the position of Service Desk Manager at Moser and is responsible for managing our ticketing system and processes, while also ensuring that Moser Managed Services meet and exceed customer expectations on a daily basis.

Chadd Wheat

Principal Consultant and Service Desk Manager at Moser Consulting

Jim has been at Moser Consulting for 6 years and is a results-oriented business professional with an outstanding track record of delivering cost-effective Technology Solutions. He has led Moser Managed Services in becoming a trusted resource for IT Help Desk and Managed Services solutions for dozens of companies, from small to large and in many industry verticals.

Jim Timberman

Managed Services Managing Director at Moser Consulting

S1E3 - Spam, Scams, and Sabotage: Tales of Adventure from the IT Helpdesk

Host Angel Leon welcomes Lou Russell, Moser Consulting’s Managing Director of Learning, to talk about the challenges and learning opportunities that exist for IT Leadership. Their discussion covers a wide range of topics, including failing your way to success, no one being born a leader, and some of the demands and decisions those who aspire to lead will face. For example…letting go of the day-to-day programming or other hands-on IT work in order to have the time and focus to lead.

Lou Russell is Duchess/Practice  Director of Learning of RMA, a Moser Consulting company.  As an executive consultant, speaker and author she channels her passion by creating  growth in companies through their people. Lou inspires greatness in leadership, projects, emotional intelligence and teams.  She is the author of 9 popular books on IT, HR and Project Management including IT Leadership Alchemy.

Lou Russell

Practice Director of Learning Services

S1E2 - Discussing IT Leadership, Leadership Training, and Other Leadership Trends with Lou Russell

Host Angel Leon takes you through some of the tech gift suggestions we gathered by surveying the tech experts who work at Moser Consulting.  From high-tech drones to kitchen gadgets and even the best thing since sliced bread, because it was inspired by sliced bread, we'll take you through our favorite seven options that represent a wide range of price points. 

You might just find the perfect thing to give the technology fan in your life!

Brian is the producer of ASCII Anything and a Multimedia Creative Specialist at Moser Consulting.

Brian Gentrup

Multimedia Creative Specialist

S1E1 - Gifts That The Technology Fans In Your Life Will Like

Promotional spot for ASCII Anything, a podcast from Moser Consulting.

ASCII Anything takes a look each week at the IT industry and all topics Tech.

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A weekly deep dive into all things tech. Join us every Wednesday to find out who from Moser Consulting's more than 200 resident experts we'll be talking to and what they're focused on at the moment.

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